Refund!

Oh and you all must be updated on last post of course!!! Yesterday morning I marched off to the front desk determined to get ALL our money back due to the rusted nail incident. I approached the desk and informed her of the situation and handed her the incident report I had to fill out. She told me sorry about 4 times before deciding to do anything about it...so she looks on her computer and says the price went down half price. "Is that fair do you think?" She asks. "Well," I say, "I had just told my husband that the Best Western was my home away from home and then to have this happen is not nice. And I am expecting. This incident was very disappointing..." (As I look at her with sweet little puppy dog eyes). She looks over at the computer after saying she was so so sorry again and then says, "Well I could take the whole thing off." "Yes please." And that was that! I hurried back to our room to an astonished Jasper who never believed I could get all the money back. Great feeling!! :)